Administrator S011681

Administrator – Private Clinic, Dublin 18 – permanent role

In person office-based role

Staff parking provided

Salary: €30,000-35,000 per annum depending on experience

Our client is a well-established private medical clinic, who are looking for a corporate Administrator to join their team.

This role may suit candidates coming from a hotel reception or a medical clinic reception background.

Clinic is open:

8am – 6.00pm

Working hours:

Shifts: 8am-4pm, 9-5pm or 10am-6pm

Working hours: Full time, 37.5 hours per week. 8-hour shifts with 30-minute lunch break. Monday – Friday with 1 Saturday per month. Saturdays are rotated and time in lieu is given for Saturdays worked. The Clinic is closed on Bank Holidays.

Annual leave: 22 days for the first year with the Company. Service days accrued (1 per year) up to maximum 27 days for each year of service completed thereafter. Employees are also given a birthday day- an extra day of annual leave to be taken in their birthday month.

Description of the role:

As an Administrator, duties and responsibilities would include:

• Working as a part of the administration team to provide support to patients & other members of the clinic team as required

• Greeting patients as they check in for their appointments/ procedures

• Answer patient‘s enquiries by phone, email and Intercom

• Respond/follow up with patient enquiries/queries in a timely manner

• Scheduling appointments such as general check-ups/post op appointments, initial assessments and surgical bookings (as requested by the medical team or the patient)

• Give patients the necessary information in relation to their procedure or appointments such as pre & post operative instructions, cost, dilation and duration of appointment

• Scanning & attaching consent forms or referrals to the patient‘s file

• Emailing consent forms to patients that can be signed remotely using DocuSign

• Making new files/Inserting patient demographics & attach medical history forms to the patients file with the aid of the software system

• Setting recall reminders for future appointments

• Be the line of communication between patients and the medical team for queries

• Typing and editing of letters and referrals

• Arranging for referrals to be reviewed by the medical team & contacting patients to arrange appointments or give recommendation as per the medical team

• Taking payments for procedures & consultations

• Completing medical insurance forms for procedures performed at the clinic

• Collect incoming and frank outgoing post

• Monitor Healthmail for referrals and correspondence from other medical professionals

• Place orders as required (stationary, water & arrange couriers for collection of packages)

• Prepare surgery lists (arrival times, surgery type, procedure codes & cost etc)

• Daily/weekly banking

Requirements:

• Medical administration experience a distinct advantage

• Excellent administration and communication skills

• Excellent communication skills

• Excellent presentation

• Excellent attention to detail

• Strong service ethic

• Proficient in MS Office

• A personable and patient attitude

• Professional demeanour

For more information please send your CV to Carol in confidence through the link.

If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy.

Thank you for your patience.

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