Care Coordinator S010634

Care Coordinator, South Dublin

Our client are recruiting a full-time Client Care Coordinator to join its scheduling team. This role can be performed from either their Dun Laoghaire or Dundrum offices. This is a great opportunity to join an established but growing company with a strong reputation in the homecare sector.

Salary: €34,000 – €40,000 DOE

Benefits include:

• Regular office based working hours 9:00 – 5:00pm Monday to Friday

• Car parking

• Funding and support for future professional development

The Care Coordinator‘s responsibilities will include:

• Ongoing maintenance of Clients daily and weekly Carer visits

• Meeting Carers and working to create regular and sustainable Client visits for them, identifying suitable and available Carers for New Clients

• Scheduling of daily rotas and forward planning including managing holiday and sick leave, using our specialist rostering software to ensure effective utilisation of Carers time

• Communicating regularly with Clients and managing their expectations

• Live monitoring and updating of the Carer App

• Dealing with ongoing variations or changes to Clients scheduling requirements

• Dealing with ongoing variations or changes to Carers availability to work

• Communicating effectively on all routine and emergency situations in a calm, reassuring and decisive manner

• Working closely with Care Managers and Quality Managers to understand the requirements of Clients and Carers for effective matching

• Participate in the On-call rota after an initial settling-in period (approx. one weekday evening per week for 3 months on and 3 months off)

Experience/Skills Required:

• At least three years of professional working experience

• A minimum of one year‘s office experience in a fast-paced environment

• A minimum of 6-12 months in a rostering or scheduling role ideally in homecare

• A proven record of independent and collaborative teamwork

• High level of interaction and communication in previous role

• Health sector experience or qualifications – preferred but not essential

• A genuine interest in the homecare industry

• A positive and resilient personality

• Experience working collaboratively within a small team

Please apply with a copy of your CV to Carol in Recruitment Plus via this advert