Clerical Officer S011478

Admin & Secretarial | |
JOB TITLE:Clerical Officer S011478
REF NUMBER:Clerical Officer S011478

Are you looking to join a dynamic and enthusiastic team? Would you like to earn a competitive salary working on a small team while making a big impact as guardians of the National Lottery? We are recruiting partners for the Regulator of the National Lottery who can offer you the above environment.

JOB TITLE: Clerical Officer, Office of the Regulator of the National Lottery

Ref: S11478

SALARY: starting from €29,297

LOCATION: Dublin city centre offices (with hybrid working available)

Please find further information and a full copy of the candidate information booklet at link below



In your role you will be ensuring the efficient day-to-day administration of the Office. This will include supporting Heads of Service/Managers with clerical work on a daily basis and communicating and dealing with the public, providing high quality customer service via telephone and email under the supervision of a designated manager. Your IT skills for word processing, spreadsheets, databases, email and internet will be utilised to maintain high quality records in a thorough and organised manner.

In addition, you will provide support to the Finance team by preparing purchase orders and managing supplier queries and to the Communications officer with Media Monitoring as required. The role is wide ranging and varied, where you will develop your administrative skills.



Essential Requirements.

  • 2 years Administration experience.

  • Excellent IT and MS Office suite proficiency.

  • Ability to prioritise workload and multi-task as well as being well organised and flexible.

  • Strong written and verbal communication skills

  • Ability to work independently and as part of a team.

Desirable Requirements.

  • Experience in dealing with data protection and/or freedom of information matters.

  • Experience in dealing with regulatory and/or compliance matters.





  Ensure the efficient day-to-day administration of the Regulator‘s Office.

  Communicating and dealing with the public, providing high quality customer service via telephone and email.

  Use Information Technology daily, e.g. MS  Word, Excel, Outlook, Internet.

  Maintenance of multiple shared mailboxes.

  Administration and continuous improvement of internal electronic and paper filing systems and archive records.

  Maintain confidentiality of all documentation, records and information, including complaints and correspondence.

  Processing of Purchase Orders and invoices in a timely manner.

  Support Finance team with supplier approval and queries

  Ensure deadlines are met and that service levels are maintained

  Provide administrative assistance to Heads of Service as required.

  Support the Communications Manager in relation to Media Monitoring as required.

  Co-operate and work in harmony with other teams and disciplines.

  Ensure line management is kept informed of issues.

  Ensure office facilities are maintained to an appropriate standard.

  Any other duties deemed appropriate to the role.


Required Competencies:

Candidates must be able to demonstrate that they meet the following essential competencies:


  Information Management/Processing

  Delivery of results

  Customer Service & Communication Skills

  Specialist Knowledge & Expertise

  Drive & commitment to Public Service Values





The ORNL is pleased to offer the following benefits to its staff:

  Flexible attendance

(Currently there is a minimum attendance at the office of 2 days per week for this role)

  Blended working

  Wellness initiatives

  Employee Assistance Programme

  Access to education/training supports

  Generous pension arrangements

  Access to Cycle to Work Scheme


To apply for this role please submit an up-to-date CV setting out your work experience beginning with your most recent employer AND a cover letter outlining the reasons you are applying for this post (not exceeding 2 A4 pages) and which of the 3 criteria (from the Expertise and Experience section above) you wish to have taken into consideration in your application. Please outline how you specifically meet each expertise.

Applications should be emailed to:

Alternatively, applications can be sent by post to Hazel Whelan, Ref RNL, Recruitment Plus, 20 Lower Kilmacud Road, Stillorgan, Co Dublin.

Closing date for applications is 5pm on Wednesday 17th July 2024. Applications will not be accepted after the closing date.

Please note : BOTH CV AND COVER LETTER must be submitted for your application to be considered.

The information provided by you in your application will be used to prepare a shortlist of applicants for interview.



If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately, we will not be in a position to assist you with your job search.

Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. Thank you for your patience.

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Clerical Officer S011478

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