Customer Service Agent S011379

Customer Service & Languages | |
JOB TITLE:Customer Service Agent S011379
REF NUMBER:Customer Service Agent S011379
SALARY:€25k
JOB DESCRIPTION:

Job Title: Customer Service Agent

 

Salary: €25,000 per annum

 

Job Type: Permanent, Full time

 

Location: Dundalk

 

Ref: S011379

 

 

 

Description of Role:

 

Our client, a leading insurance company, is looking for a Customer Service Agent to join their team based in their Dundalk office.

 

 

Requirements:

 

  • Minimum 1 year customer service experience in a contact centre environment

  • Experience using Microsoft Office

  • Strong communication and interpersonal skills

  • Excellent call handling and administrative skills

  • Willingness to undertake further study to achieve APA exams

  • Full driving license

.

 

Key Duties & Responsibilities:

 

  • Handling breakdown recovery, motor/household first notification of claims calls

  • Assisting customers with purchasing products and services and handling any queries they may have

  • Proofing of any policy and product documentation

  • Supporting external business development staff with policy wording, policy documentation, IT Issues, and the referral of particular queries to underwriters

  • Internal point of contact for underwriting and cover queries from brokers and internal staff

  • Administration duties as required

 

 

For more information please send your CV to Claire in confidence through the link or email claire@rplus.ie

 

If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. Thank you for your patience.

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Customer Service Agent S011379

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