Database and Business Intelligence Manager S010585

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JOB TITLE:Database and Business Intelligence Manager S010585
REF NUMBER:Database and Business Intelligence Manager S010585
SALARY:50000 - 60000
JOB DESCRIPTION:

Database & Business Intelligence Manager – Dublin City – Hybrid

Salary:

Up to €60k depending on experience

Benefits:

Additional holidays, Pension, Health Insurance

Our client are a charity organisation based in Dublin City Center and are currently recruiting for a permanent Database & Business Intelligence Manager, with hybrid and flexible working arrangements in place.

Responsibilities will include:

Database Management, Data Analysis & Reporting:

  • Reporting and modelling of ongoing and future campaigns based on historical giving data

  • Documentation of database functions

  • Marketing Cloud Admin and data transfer between Salesforce and Marketing Cloud

  • Ad hoc report preparation

  • Fulfil ad hoc data requests for other departments

  • Oversee the role of the Direct Marketing & Fundraising Assistant

Financial processing and reconciliation for Fundraising:

  • Oversee new regular donor onboarding

  • Regular Giving processing including preparation and submission of Direct Debit bank files monthly; standing order matching; and recurring credit card payments

  • Support the processing of UK regular giving files

  • Monthly reconciliation of bank accounts used for regular giving; and overseeing reconciliation for other donations in IE and UK

Campaign Support and Set Up:

  • Campaign setup, code allocation and segmentation for new Fundraising Appeals and Campaigns.

  • Oversee Charity Taxback claim form handling and prepare claim for Revenue.

  • Gift-aid Processing (UK).

  • Set up and maintenance of specific sites in Salesforce.

  • Preparing donor contact lists and personalisation for Marketing Cloud (email).

Continuous Improvement & Innovation:

  • Making the database “work for fundraising” to ensure timely reporting and accurate data entry.

  • Training for the fundraising team on basic salesforce functions; and Marketing Cloud processes.

  • Upgrading and updating systems as appropriate; adopting new processes and products.

 

Requirements or Skills:

  • QQI Level 8 qualification or higher

  • 5 years‘ experience managing CRM systems or equivalent

  • Highly skilled in MS Office – especially Excel

  • Excellent written and verbal communication skills

  • Ability to prioritise workloads

  • Sound judgement and capacity for innovation

  • Enthusiastic and motivated

Please apply with a copy of your CV to Carol in Recruitment plus via this advert or email: carol@rplus.ie

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Database and Business Intelligence Manager S010585

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