Database and Business Intelligence Manager S010585

Database & Business Intelligence Manager – Dublin City – Hybrid

Salary:

Up to €60k depending on experience

Benefits:

Additional holidays, Pension, Health Insurance

Our client are a charity organisation based in Dublin City Center and are currently recruiting for a permanent Database & Business Intelligence Manager, with hybrid and flexible working arrangements in place.

Responsibilities will include:

Database Management, Data Analysis & Reporting:

• Reporting and modelling of ongoing and future campaigns based on historical giving data

• Documentation of database functions

• Marketing Cloud Admin and data transfer between Salesforce and Marketing Cloud

• Ad hoc report preparation

• Fulfil ad hoc data requests for other departments

• Oversee the role of the Direct Marketing & Fundraising Assistant

Financial processing and reconciliation for Fundraising:

• Oversee new regular donor onboarding

• Regular Giving processing including preparation and submission of Direct Debit bank files monthly; standing order matching; and recurring credit card payments

• Support the processing of UK regular giving files

• Monthly reconciliation of bank accounts used for regular giving; and overseeing reconciliation for other donations in IE and UK

Campaign Support and Set Up:

• Campaign setup, code allocation and segmentation for new Fundraising Appeals and Campaigns.

• Oversee Charity Taxback claim form handling and prepare claim for Revenue.

• Gift-aid Processing (UK).

• Set up and maintenance of specific sites in Salesforce.

• Preparing donor contact lists and personalisation for Marketing Cloud (email).

Continuous Improvement & Innovation:

• Making the database “work for fundraising” to ensure timely reporting and accurate data entry.

• Training for the fundraising team on basic salesforce functions; and Marketing Cloud processes.

• Upgrading and updating systems as appropriate; adopting new processes and products.

Requirements or Skills:

• QQI Level 8 qualification or higher

• 5 years‘ experience managing CRM systems or equivalent

• Highly skilled in MS Office – especially Excel

• Excellent written and verbal communication skills

• Ability to prioritise workloads

• Sound judgement and capacity for innovation

• Enthusiastic and motivated

Please apply with a copy of your CV to Carol in Recruitment plus via this advert or email: carol@rplus.ie