Order Management Executive XD006491

  • Meath
Customer Service & Languages | |
JOB TITLE:Order Management Executive XD006491
REF NUMBER:Order Management Executive XD006491
SALARY:
JOB DESCRIPTION:

Order Management Executive Co Meath – D006491

 

RecruitmentPlus has an exciting new opportunity for an Order Management Executive based in Co Meath.

 

Requirements or Skills:

  • Bachelor’s Degree in a related field and/or 3-5 years related experience and/or training.

  • Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.

  • Ability to speak, read, and write fluently in English as the business language.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Be able to interpret an extensive variety of technical instructions in math or diagram form and deal with several abstract/concrete variables

 

 

Your main responsibilities will include:

  • Serve as the primary customer contact for activities including sales order entry, order confirmation, and order despatch.

  • Track components to ensure all are on site to pick in good time before planned production.

  • Monitor orders through the plant to ensure production is completed on time, and quality release is achieved as planned.

  • Generate customer invoice/billing including supporting documentation.

  • Monitor monthly sales, sales orders, and forecasts. Create sales v forecast comparisons as required.

  • Manage stock within the customer portfolio (including supplying stock reports to customers).

  • Manage customer expectations and general inquiries.

  • Support customer visits

  • Host regular status/progress reviews with the Customer

  • Maintain the relationship with the customer. Acquire a thorough understating of key customer needs.

  • Lead any scope changes to repeat work where appropriate e.g., artwork updates / component changes.

  • Maintain customer files to include price matrix for each customer.

  • Maintain the ERP database – to include latest Technical Agreement, Service Level Agreement, Delivery / Address changes etc.

  • Assist with customer Supply Agreements/Contracts during project development.

  • Interpret and ensure compliance to purchasing authorization from the Supply Agreement.

  • Review and approve internal customer-based specifications for packaging components and processes.

  • Coach, mentor, and supervise Junior Key Account Managers.

  • Participate in and provide necessary information for Quarterly Business Review meetings as required.

  • Participate in continuous improvement projects.

  • Training and onboarding of new employees within same role, as requested.

  • This position may require overtime and/or weekend work.

  • Performs other duties as assigned by Manager/Supervisor.

  • Utilize key software platforms to facilitate client data reporting and project status.

  • Support other functions including quality calls and audits – be aware of quality issues.

  • Assist in quotation process for existing customers if required. Ensuring that any deviations from the Quoted process are highlighted to the Business Development team

  • Be familiar with Technical and Commercial Agreements and ensure they are referred to when generating documentation for example Packaging Instruction Sheets

  • Increase market awareness and intelligence via trade shows, LinkedIn and customer discussion.

  • Participate in New Product Introduction process as required.

  • Work in a safe manner always and highlighting any safety issues to relevant manager

 

Benefits:

  • Very competitive salary

If you are interested in the above role and you are available immediately please contact Olivia now on 0429356910 or email your updated CV to olivia@rplus.ie

 

Should you choose to apply for this vacancy – RecruitmentPlus will screen your CV for this vacancy and any other suitable positions of a similar nature.

APPLY FOR THIS JOB

Order Management Executive XD006491

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