Sales Administrator S010606

Sales Administrator – Dublin 14

Ref: S010606

Salary:

€32,000 – €38,000 depending on experience

Hours:

Monday – Friday 9 – 5.30 (Flexible)

Our client are looking for a motivated Sales Administrator for their fast paced, rapidly growing retail business.

This role is managing the sales process for both the in-shop and online business, so your time will be split between working with in-shop sales team and managing their online shop.

The ideal candidate will have:

• A minimum of 2 years sales admin / order processing experience

• Demonstrable experience of working in a fast-paced retail environment and also managing order flow in an online shop would be a distinct advantage.

• Microsoft Office proficiency is a necessity.

• Excellent administration skills.

• CRM System experience.

• You must be proficient in English.

• Excellent organisational, communication and time management skills a must.

• Forward thinking, positive attitude.

• Positive, enthusiastic, energetic and solutions focused.

• Highly motivated to work in a fast-paced environment.

Main Duties:

• Order processing and customer service – Both for online and in-house shop.

• Quotations.

• CRM Management.

• Managing various inboxes, responding to email and online queries (Facebook/Instagram).

• Build and maintain strong working relationships with both internal and external teams.

• Liaise with sales personnel on backorders etc.

• Customer Service – Dealing with returns/claims/exchanges.

• Coordinate with couriers re; customer deliveries.

• Organise proof of deliveries (POD), returns, replacements, etc.

• Administration as required.

• Sales Invoicing – Sales departing.

• Customer follow-up via phone and sales team, sales desk.

Please apply to Carol Recruitment Plus with a copy of your CV via this advert or to carol@rplus.ie