Service Administrator S010904

Job Title: Service Administrator

Salary: €35K DOE plus potential for professional development and advancement within the company

Location: Bray, Co. Wicklow

Hours: Mon-Fri 9 – 5:30pm- Office Based.

Job Ref: S010904

Description of Role:

Our client is now seeking a Service Administrator to join their team.

The Service Administrator will focus on the day-to-day management of the Service Team.

The successful candidate will interreact with a variety of customers including but not limited to homeowners, builders, installers, developers and architects and you will also be expected to work interdepartmentally within the business.

Requirements:

• Previous experience in a similar service desk role, ideally within a relevant industry

• Must have strong administration skills and MS Office experience

• Excellent communication skills

• Highly developed planning and organisational skills

• Good geographical knowledge

Key Duties & Responsibilities:

• Manage inbound and outbound calls and emails with efficiency.

• Dispatch, monitor and close service calls to Service Team

• Follow company communications guidelines and procedures under minimal supervision.

• Liaise with customers and Service Team to ensure a prompt and efficient service.

• Pricing and quoting for ad hoc work relating to service calls.

• Process service call related invoices and payments.

• Other office administrative duties when needed.

For more information please send your CV to Carol Cantwell in confidence through the link.

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