Account Manager S12017

Sales Account Manager – Remote

Remote role, with onboarding at the office based in Kerry. Office attendance for meetings as required.

€36-38k base plus 12k OTE, 25 days holidays and further benefits after probation.

Job Purpose

The Sales Account Manager will act as a trusted advisor to our client‘s customers within the healthcare / medical sector.

The role is responsible for driving revenue growth through structured outbound activity, disciplined pipeline management and the development of long-term, value-based customer relationships.

This role requires strong commercial acumen, healthcare market awareness, and the ability to lead conversations, identify opportunities and execute sales effectively within defined timeframes.

Main Duties and Responsibilities

• Manage and grow a specific portfolio, through structured outbound calls, digital communication touch-point and converting new prospects into active customers.

• Deliver required sales reporting, playbook and KPI‘s reporting using performance data to adjust approach when needed.

• Communicate with clarity, confidence and structure to guide customer conversations towards meaningful outcomes.

• Execute a structured multichannel communication approach using digital tools to maximise engagement.

• Plan and lead sales calls effectively, identifying buying signals and sales flags through targeted questioning.

• Prospect new opportunities within existing accounts and by using external communication methods.

• Use CRM data, customer insights and performance metrics to prioritise activity, manage pipeline health and improve conversion rates

• Build and maintain a strong understanding of the Irish primary care ecosystem and also monitor competitor activity, market trends, tender and acquisitions.

• Provide structured customer feedback, insights and recurring themes to the Marketing team to inform campaigns, content, case studies and testimonials.

• Prepare effectively for customer meetings and calls, document actions, prioritise follow-ups and ensure timely completion.

• Continually build product knowledge through training and engagement with internal departments and suppliers.

• Manage customer contracts, renewals, subscriptions and SLA agreements with customers to maximise retention and key accounts.

• The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Experience and Skills

• Proven experience in a sales or account management role.

• Strong commercial awareness and a results-driven mindset

• Ability to structure and lead sales conversations while maintaining strong customer relationships.

• Excellent organisation, time management and pipeline discipline.

• Confident use of CRM systems, digital tools and Microsoft office suite.

• Ability to work autonomously while contributing effectively to team objectives.

• Adaptable, fast learner with a continuous improvement mindset.

• Actively participate in the achievement of personal and team playbook objectives.

• Be part of the teamwork towards maintaining Quality Management System, ISO accreditation and any other relevant accreditations

Person Specification

• Previous experience in sales or medical experience desired but not essential

• Attention to detail is essential

• Ability to work on own initiative whilst being part of a team, self-motivated with a desire to succeed

• The successful candidate will be both commercially and technically competent with the broad skillset required to succeed in a successful SME.

• Excellent communication skills in writing and particularly via the telephone

• Good negotiation skills and ability to solve problems

• Strong customer focus, and passion regarding achieving differentiated customer service

• Good computer skills, Excel, Word, Outlook , SAP Business 1

• Flexibility and adaptability is essential.

Key result areas

• Achievement of team and personal playbook objectives

• Effective pipeline progression and accurate forecasting.

• High levels of customer retention and account growth.

• Timely and accurate reporting and CRM data maintenance.

• Contribution to team performance and continuous improvement.

For more information please send your CV to Carol in confidence through the link.

If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

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