Receptionist/Administrator S12054

Receptionist / Administrator – Dublin 12

• Office Based

• Monday – Friday – 9am-5pm

• Benefits include bonus, health insurance, pension and additional annual leave.

We are searching for a diligent front office receptionist and administrator to join our client who are a leading Medical Company.

This role requires someone with positive energy, motivation and enthusiasm who has excellent people skills, administration, time management, prioritisation and organisational skills.

Roles & Responsibilities:

• Front of house and first point of contact for patients attending the clinic

• Welcoming patients and checking them in for their clinic appointments

• Dealing with ad hoc patient queries & liaising with relevant departments re same

• Product order placement & processing payment transactions for patients

• Processing orders for Annual Consumable Packs daily

• Managing outgoing post daily for the Customer Care & Nurse Teams

• Shared inbox management & task delegation

• Creating tasks for downloads for OPD Review clinics nationwide

• Patient data management; Inputting & updating patient records in CRM and other databases

• Creating patient appointments for nationwide clinics

• Assist patients and troubleshoot patient app issues

• Provide support to Customer Care, Diagnostics & Clinical teams

• Accurate, efficient and timely data entry and sales admin

• Working to daily KPIs and month end deadlines and providing reports on same

• Reviewing existing work processes (SOP‘s) and implementing changes where deemed necessary

• Create greater efficiencies with current workflow practices

Other Duties

• Delivery of first-class support and service in line with company standards

• Managing incoming post -holding for different departments to collect

• General reception duties for visitors

• Managing stock levels of the frequently used letters and brochures

• Provide comprehensive solutions to queries

• Take an active part, where possible and appropriate, in company initiatives

• Ad hoc duties as required

Basic Requirements:

• Minimum 1 year reception experience in a fast-paced administrative environment, able to adapt to most situations

• A self-starter that demonstrates initiative and knows how to prioritise their work

• Proven attention to detail and follow through

• Excellent interpersonal skills and telephone manner

• Proven attention to detail and follow through

• An attitude of teamwork

• Time management and organisational skills

• Computer literate in Microsoft Office

• Open and receptive communication skills

• Outgoing and positive attitude to customers and colleagues

• Discretion and confidentiality

For more information please send your CV to Carol in confidence through the link.

If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy.

Thank you for your patience.

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