Receptionist / Administrator S011864

/in /by

Junior Receptionist / Admin Support – Dublin 12

Salary: doe plus bonus and package of benefits.

Our client are leaders within the medical sector, providing patients with specialist devices, who work to improve patient experience, promote better care and patient outcomes.

 

The Role:

The successful candidate will work as part of the clinic team, providing excellent reception and administration to patients and visitors.

 

This is a fast paced medical and patient focused customer care and administration environment.

The Person:

You will have excellent people skills, administration, time management, prioritisation and organisational skills and will be self-motivated and constantly seeking smarter ways of working.

 

Basic Requirements:

  • 1 year‘s reception experience in a fast-paced administrative environment, able to adapt to most situations

  • Experience in a healthcare or medical setting a distinct advantage

  • A self-starter that demonstrates initiative and knows how to prioritise their work

  • Proven attention to detail and follow through

  • Excellent interpersonal skills and telephone manner

  • Proven attention to detail and follow through

  • An attitude of teamwork

  • Time management and organisational skills

  • Computer literate in Microsoft Office

  • Open and receptive communication skills

  • Outgoing and positive attitude to customers to customers and colleagues

  • Discretion and confidentiality

 

Main Responsibilities

  • Front of house and first point of contact for patients attending the clinic

  • Welcoming patients and checking them in for their clinic appointments

  • Managing outgoing post daily for the Customer Care & Nurse Teams

  • Product order placement & processing payment transactions

  • Shared inbox management & task delegation

  • Creating patient appointments at nationwide clinics

  • Patient data management; Inputting & updating patient records in database systems

  • Accurate, efficient and timely data entry and sales admin

  • Working to daily KPIs and month end deadlines and providing reports on same

  • Assist patients and troubleshoot patient app issues

  • Provide support to Customer Care, Diagnostics & Clinical teams

  • Reviewing existing work processes (SOP‘s) and implementing changes where deemed necessary

  • Create greater efficiencies with current workflow practices

  • Provide comprehensive solutions to queries

  • Ad hoc duties as required

 

For more information please send your CV to Carol in confidence through the link.

 

If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

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