Supplier Network Manager S11871

Supplier Relations Manager

Nationwide

 

Based from the South Dublin office, the Supplier Relations

Manager will be a motor industry technical professional

who will work to build, maintain and strengthen

relationships with suppliers nationwide.

 

This person will build strong professional relationships, using

a structured approach,

based on performance indicators and benchmarks, to improve

cost control, quality and enhance the network

 

They will identify key areas for improvement for cost control,

quality of repair, parts supply and specialised repairers.

 

They will support decision making on steering controls,

reporting requirements, and network expansion

 

 

Knowledge, Skills & Experience

 

  • Automotive technician qualification and motor trade experience essential.

  • Full clean driving license essential.

  • Experience working in a corporate environment, dealing with management, suppliers and customers.

  • Pragmatic decision-maker with a competent automotive technical knowledge.

  • Experienced with dealer management systems (DMS) including manufacturer warranty & goodwill claim recovery processes and procedures.

  • High customer satisfaction drive, experienced negotiating skills preferable with an appropriate qualification in supplier management / marketing.

  • Excellent numeracy and literacy skills required.

  • Computer literate with a minimum of “intermediate level” on Microsoft Office Systems (i.e. Word, Access & Excel).

  • High achievement & drive with a proven ability to deliver results, showing professionalism, knowledge and enthusiasm.

  • Team player who actively participates in team & company objectives and has an enthusiasm and commitment to work towards set goals and objectives.

  • Flexibility, willing to travel (including staying overnight) to carry out variety of tasks & activities requested and prepared to work additional hours as may be necessary from time to time.

 

Ensure Compliance with Service Level Agreements and

Supplier Performance based on:

  • Escalation point for Vehicle off Road (VOR) control

  • Monitor and control long term SMR rental cost

  • Manage Supplier KPI pack to include VOR days and cost per repair

  • Manage and monitor use rental fleet for SMR long term hires

  • Engage as required with external hire companies

  • Monitor, report and control supplier parts discounts

  • Monitor and advise on supplier network capacity for both OEM and Independent Suppliers

  • Identify areas of improvement and network expansion

  • First point of contact with manufactures for escalation of warranty repairs

  • Audit based on maintenance & tyre mystery shopping

  • Audit supplier‘s & implement action plans to address areas of concern, whilst maintaining records and reporting to management.

  • Ensure all complaints/communications are dealt with, adhering to the company policy, procedure and within agreed timing & guidelines.

  • Undertake accurate detailed monthly and quarterly reports on supplier performance

  • Undertake any reasonable role related duties which may be required from time to time by line manager.

 

 

This role will be measured on specific KPI targets not

limited to but including cost reduction in a number of

targeted areas

  • Reduction in hire days

  • Reduction in VOR days

  • Increase in parts discounts

  • Flexi fleet utilisation

 

 

 

For more information please send your CV to Carol in confidence through the link.

 

If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy.

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