Sales Operations Administrator – North Dublin
€45-50k doe
Key areas of focus include contracts/tenders‘ management, sales team support, Quality Management System administration, project management and operational trouble shooting.
This is a full time permanent office base role, reporting to the General Manager
Company
Our client is going through a phase of significant positive change and like many companies in that situation, they are challenged to effectively manage the demands that come with growth.
They are now seeking an experienced, highly organised, detail-oriented professional who can manage multiple priorities in a fast-paced environment.
The ideal candidate will be proactive, customer-focused, and capable of taking ownership of administrative processes/projects that support business growth.
They are a small but dynamic, fast growing, medical distribution company based in Dublin, providing high quality medical devices, consumables and excellent service to healthcare providers across the Island of Ireland. As a small but busy team, they pride themselves on excellent customer service, efficient operations, and building strong relationships with their customers and suppliers.
Role Overview
The Sales Operations Administrator will play a key role in supporting internal process, supporting the sales team and ensuring the smooth running of daily operations. This is a varied and hands-on office-based role reporting to the office general manager.
This is a new and wide-ranging role involving contracts & tender management, supplier liaison, support to the field-based sales team, pricing and margin administrative management, Quality Management System Liaison for Ire, ad hoc project management support to management team and general administrative and operational support. It is impossible to summarize the many projects that the SOA role will be involved with so we will be focusing on ensuring that the successful candidate has the skillsets and attitude to apply themselves successfully across a wide range of activities. The successful candidate must be comfortable taking ownership of key processes, liaising with customers and suppliers and ensuring deadlines are met in a highly regulated industry. The role is very varied, and the successful candidate will need to be adaptable, willing to work on any assigned project and adept at managing a varied list of competing priorities.
Key Responsibilities
Contracts & Tenders Management
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Monitor relevant tender opportunities and co-ordinate submission timelines.
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Project manage, with the tender completion team, the compilation of documentation and completion of public sector and private sector tenders.
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Maintain contract registers, ensuring all renewals and compliance requirements are tracked.
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Liaise with internal teams and suppliers to gather technical, pricing, and compliance information.
Sales & Operational Administration
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Provide high-quality administrative/project management support to management and sales teams.
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Generate regular sales reports and dashboards to provide visibility on performance and KPIs – maintaining accurate records, databases, and filing systems (digital and paper).
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Assist with stock queries and supplier communications.
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Project management/participation and report preparation as needed, and all associated correspondence as required.
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Support marketing and promotional activities, including customer communications and event coordination.
Quality Management System Liaison for Ire
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Working with Group compliance & quality teams to support compliance & quality activities as required.
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Work with group Quality to localize some group SOP‘s & work instructions
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Raise change controls and Capa‘s as required
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Conduct SOP training/roll out locally as required
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Attend group compliance/Quality meetings as required.
Skills & Requirements
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At least 5 years previous experience in a multi-faceted fast paced administrative/projects role.
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Strong administrative skills with excellent attention to detail.
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Previous experience of QMS administration
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High level of proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), ERP systems experience – Sage experience desirable
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Excellent communication skills, both written and verbal, with a customer-first approach.
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Ability to work independently and manage multiple priorities to deadlines.
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Experience in contracts/tenders administration (public sector procurement in Ireland – eTenders, HSE portals) or in the medical supplies/healthcare sector is an advantage but not essential.
Personal Attributes
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Professional and confident manner when dealing with clients and colleagues.
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Highly organized with a methodical approach to work.
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Flexible and adaptable with a great attitude – willing to take on varied tasks in a small business environment.
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Self-motivated and results oriented.
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Ability to work independently and as part of a close-knit team in a busy environment. Problem-solving mindset with a flexible and proactive attitude.
What’s on Offer
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Competitive salary based on experience.
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Membership of company pension plan including death in service cover
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Opportunity to grow within a supportive and fast-paced business.
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Exposure to the medical distribution industry and direct involvement in business operations.
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Friendly, collaborative team culture with opportunities to contribute ideas and improvements.
For more information please send your CV to Carol in confidence through the link.
If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
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