Supporting Employees Remotely

 

Supporting Employees Remotely

There is no denying that we’ve all experienced both professional and personal challenges this year. Continued ambiguity hangs like a cloud over our heads. Providing adequate support, having a proactive approach and ensuring the correct procedures and plans are in place, no matter what happens, is going to be vital to ensure overall employee well-being and business success. Whether you are looking to hire new team members or looking for ways to support and encourage your existing employees, keep reading.

REMOTE ONBOARDING

Does the thought of hiring new staff in 2020 make you a tad anxious? It’s understandable. Most companies have a tried and tested onboarding process which HR and employers are used to and are confident in implementing. Onboarding is a vital stage of the recruitment process which shouldn’t be overlooked. Onboarding remote staff doesn’t mean that hiring new employees remotely can’t run just as smoothly as before. Here are some ways that you can make the process a little easier.

Welcome Your New Employees

Make new employees feel welcome even before they start. Send an email introducing the new team member to the rest of the company, encouraging them to say hello. It can be a daunting experience starting a new position, so breaking the ice before they start can be a positive gesture. Suggest 1:1 Zoom or team calls with the new employees closest working colleagues so they get to make a connection with them initially.

Share Essential Information

Here is a list of some important material that you should share with your new team member. We recommend using a file-sharing tool such as Dropbox or Google Drive.

  • Usernames and passwords
  • New email login
  • Communication tools
  • Documents (how-tos)
  • Company staff contact sheet
  • Company policies

It is going to be more difficult for new staff to ask questions remotely, so be comprehensive in the information you provide to them.

Tech Set-Up

It may be tempting to skip or hurry in aspects of the onboarding process to save time. Make sure that technology set up for new staff is not one area you skip. Valuable time could be lost if new staff aren’t properly trained to use the essential tools and technology required. Whether it is you or a tech support employee, make sure to allocate time to run through all the technology needed to fulfil the job.

Outline Clear Objectives and Goals

It has been proven that it takes 90 days for a new employee to learn the “ins and outs” of a company. Take this time to set clear objectives and goals which can be monitored. Having clear communication about expectations will help your new employee stay on track and feel supported.

Provide an Open Channel for Communication

Create a community environment, even when your staff are working remotely. Using tools such as Slack or Asana can help all staff feel connected. Be sure that new employees are aware of how they can contact their line manager or fellow employees, this is vital particularly in the early days in their new position.

MOTIVATING YOUR STAFF REMOTELY

As employers, we must always be thinking about our staff’s well-being. Happy, motivated and focused staff are what keep businesses going. We all know this year has been tough. Showing your staff that you understand and that you care about them is going to boost morale as they’re going to feel supported. Here are some ways to continue to keep staff motivated.

Proactive Adaptability

As employers, you need to be ready for whatever is thrown at you. With forever changing restrictions and guidelines, it is vital that a business is seen to be rolling with the punches and doing whatever is necessary to adapt. Keep employee trust and faith by using a proactive and communicative approach – no matter what.

Stay Connected

Ensure there are open channels of communication with the entire team. It can be easy for staff to feel disconnected as they’re not physically in the office. There are many platforms available that are specifically for team management. A popular option is Slack which allows you to have different “channels”. Each channel can be for a different topic such as a project update or something more casual so that all staff has somewhere to go to chat.

Be Sensitive & Understanding

All employees are without a doubt going through their own experiences and challenges. Showing compassion and patience to all staff will help to improve overall morale and well-being. It may also boost motivation and overall job satisfaction if your employees feel supported.

Goal-Oriented

Create clear and obtainable goals for each employee. These goals should be tracked and monitored weekly. This will not only keep staff motivated and focused, but it will also provide them with a sense of achievement. Without clear task intention, employees may lose their drive and interest which are both so important to keep a business going.

Suggestion Box

Why not create an anonymous suggestion box? There are free online tools that you can use to facilitate this. Not all employees are outspoken or confident enough to bring up issues and woes. This is a perfect way to not only show your staff you care but to also improve in areas that are needed.

 

A happy and supported workforce will only benefit the company and helps to create a great reputation as somewhere that employees are listened to and respected.

 

Do you need 2020 recruitment advice? Contact our offices here.

Rethinking Redundancy

Redundancy: it’s a situation you never thought you’d face, yet living in unprecedented times leads to circumstances you could not have previously imagined. While being made redundant may feel like a blow to your ego, it’s important to remember that it’s the job being made redundant. Economies ebb and flow and so does the job market. As the old saying goes, when one door closes; another opens. In fact, in the future, you may look on the day you were made redundant as the day you started to forge your own path.

 

It’s all well and good talking about the future, but even with the promise that things will get better, the sting of redundancy hurts. And it hurts NOW. Below are some immediate steps you can take to ease your transition from your old road to your new path.

 

  1. Go easy on yourself! Familiarise yourself with the Kübler-Ross change curve (pictured below). That “sting” you’re feeling? It’s most likely shock and it’s completely normal to feel that way. Being aware of your feelings during this time will help you keep a clear head. If you can predict your reactions to this big change in your life, you’ll be able to adapt more easily.

 

 

  1. Use this as an opportunity for training and personal development. Are you interested in a different industry than the one you recently left? Perhaps you were in the same role for a long period and want to study up on advances in that area. Going forward, you don’t want to settle for just being competent in your career; you will want to excel in it. Actively pursuing training and development ensures that your knowledge and skills are always relevant. There are many courses available online and across Ireland to brush up on your skills and indeed learn new ones.

 

  1. Take up a new hobby so work doesn’t define you, or perhaps revisit an old hobby. Our time in lockdown reminded us that having a well-rounded life is important and a real boost to our mental health. In the same vein as personal development, there are courses for a range of hobbies available online. Lose yourself in the latest best-seller; dust off the acoustic guitar; learn a few phrases in a foreign language. Remember that you are more than your job and taking time for yourself to enjoy your favourite pastime is time well spent.

 

 

  1. Work on your narrative. You want to forge your own path? Then you need to start by telling your story in your own words. Before long, you will be interviewing for a new job and you will want to be able to showcase what you enjoyed in your last role, what you learned in your last role, and what you want now. Beyond traditional interviewing, you will also want to take advantage of your own personal network. Does your best friend’s brother work at your dream company? Take this time to perfect your “elevator pitch”. Before you can get what you want, you need to know how to ask for what you want.

 

 

  1. Take control. Create an action plan and set goals. Update your CV. Decide on how many job applications you will send per day and make sure you send them. Check in with 3 new contacts per week. Keep on top of your LinkedIn profile. Has your old company included an outplacement service with your redundancy package? Take advantage of that service. Be proactive and work with your outplacement co-ordinator.

One day soon, you’re going to look back on this period of your life and be so glad that you never gave up. You may be in a new job or a different career altogether and realise that, while redundancy is a difficult thing to face, this was a turning point in your life. It forced you to take stock of who you are and build a version of yourself based on your own personal values. Change, while unnerving, is an invitation to opportunity. Before today, you were sitting in the passenger’s seat, being driven down a road you were familiar with, but it wasn’t a route of your choosing. Take this time to identify your values, take the wheel, and forge your own path.

 

Click here for more information on Proactive Outplacement.

The New Normal

On Friday 1st May our Taoiseach, Leo Varadkar, announced a 5-phase plan which has given the nation hope and a focus for the coming months.

However, from a work perspective, the majority of employees can expect to work from home for the foreseeable future. So, is working from home the new normal? This type of work is presenting its own issues and challenges for employees. At RecruitmentPlus, our employees have had the option to work from home 1-2 days per week for over a decade and currently all of our employees have been working from home since 16th March. Using this experience, we want to share some of our ideas and top tips that might help you in your new daily working from home routine.

We’ve found the following works best for our team:

  • Agree core hours each day and learn to switch off after your finish time by turning your phone either to silent or off.
  • Create a daily To Do List so you can look back on what you accomplished for the day.
  • Aim to get some daily exercise. Whether it’s a short stroll in the morning, an online yoga class at lunchtime or a more physical workout, daily movement will help clear the head.
  • Arrange a virtual face-to-face meeting. Zoom meetings with teams or a one on one FaceTime with a work colleague help us to stay in touch with one another and to remind us that our colleagues are also trying to come to terms with this new working from home practice.
  • Find your own space to be able to concentrate on your work without interruptions. You’ll find you will be far more productive and your family will learn to understand not to interrupt your new working day.
  • Dress for work each day. Whilst it may be tempting to wear your comfy PJ’s and slippers all day, recent surveys agree that dressing each day does make for a more structured and work orientated mind-set.  Keep it casual if you prefer, but leave the PJ’s in the bedroom.

 

RecruitmentPlus celebrated 20 years in business in 2019 and was awarded Great Place to Work along with Best SME Louth 2020 and we’re still open for business, albeit working remotely to safeguard our employees and adhere to government guidelines.

We have vacancies across Dublin and the North-East so please continue to reach out to us on 01 2788610 or 0429356910.  Alternatively you can contact us on jobs@rplus.ie or www.recruitmentplus.ie

I’d like to say Thank You to our clients and our candidates (Temp, Contract and Perm) for your ongoing support.  A very special heartfelt Thank You to all our front-line and essential workers for the amazing job they are doing on behalf of the whole country in our fight to beat the Coronavirus.

Let’s continue to work together to beat this pandemic and demonstrate to other nations that Ireland will continue to adhere to C19 guidelines and we will soon “reopen for business” and work together to get our economy back on track.

COVID-19 Update

These are unprecedented times for businesses in Ireland. Because of the current COVID-19 situation, our employees have all been set up to work from home since Monday 16th March. We will continue this work from home scheme as requested by the government and we are keeping an eye on this constantly evolving situation. Our number one priority is the health of our employees and in turn their families and the wider community.

 

We are available by phone and email as usual. Our main and direct dial phone lines will revert to employee mobiles during working hours and all employees can log in remotely. We are committed to keeping continuity of service for our clients and candidates.

 

Beyond business as usual, we are happy to lend our expertise where we can. As a recruitment agency who has been in business for over 20 years and recently recognized as a Best Workplace, we have a huge array of industry knowledge to help employees and business owners at this time. So, if we can assist in any way, please don’t hesitate to contact us on 01 2788610 or mobile 0868314668. Everyone in Ireland is trying to figure out how to best manage their employment or business right now. And we all work better together.

 

Our Minister for Health Simon Harris has stated the next 7 days are critical in the fight against the spread of the coronavirus. Let’s all continue to take the necessary steps to protect ourselves, our families and the greater community.

 

As the old Irish proverb says “Ní neart go cur le chéile”.

 

 

Anne Fanthom

Managing Director

Tel 01 2788610

Mobile 0834246691